♦ About Web client
[About the operation from two or more browsers] NEC ESMPRO Manager cannot be operated using two or more browser windows by one Web client. When you use the browser which has tabbed browsing, the NEC ESMPRO Manager cannot be operated using two or more tab.
[About downloading Configuration Information File] When you try to download the file from "Configuration Information File" of "Linkage Service" on NEC ESMPRO Manager, Internet Explorer may block the download. Internet Explorer will also display the message on the information bar. In this case, you can download the file with following settings:
1. | Click information bar on Internet Explorer.
2. | Click "Download File".
3. | Please read the confirmation message carefully, and select [Save].
[About the Java Plug-in version] To login to EXPRESSSCOPE Engine series through NEC ESMPRO Manager, Java plug-in of the web browser should be version 5.0 and above. If JRE plug-in version is 1.4.2_11 and below, the web browser may stall.
[About Internet Explorer]
• | The "login to EXPRESSSCOPE Engine series" screen might not be displayed on Internet Explorer. In this case, add URL of the EXPRESSSCOPE Engine series to "Add this Web site to the zone".
1. | Select "Internet Options" on "Tools" menu of Internet Explorer.
2. | Click the Security tab.
3. | Click "Local Internet" zone, and then click [Sites].
4. | Enter the URL of the EXPRESSSCOPE Engine series on "add this Web site to the zone". For example: If the EXPRESSSCOPE Engine series has IP address 192.168.0.100, the URL is "http://192.168.0.100".
5. | Click "Local Internet" zone, and then click [Sites].
• | The screen including Java Applet might not be displayed on Internet Explorer. Through the following procedure, the situation can be avoided. – | Disable the check box. [Java control panel] - [Advanced] tab "Enable the next-generation Java Plug-in"

[Note on using Internet Explorer since version 6]

If you login to NEC ESMPRO Manager Ver.5 from Web client using Internet Explorer for a long time, according to Internet Explorer restriction (for detail, see Microsoft Knowledge Base 830555), memory usage of Internet Explorer on Web client will increase. (About 10MB a day at maximum.)
So, please do following processes if you use it for a long time after login from Web client.

1. | Please logout Web client regularly. The increased memory by Internet Explorer restriction will be released by logout.
2. | Please change the 'Update Interval' value of 'Automatically update display' setting from 5 seconds (default value) to 60 seconds. The changing of the automatic update interval by JavaScript will decrease the unnecessary memory usage caused by Internet Explorer restriction. <procedure to change setting> [Environment setting] - [Option Setting] - [Automatically update display] - [Update Interval]

[About Firefox]

The screen including Java Applet might not be displayed on Firefox. Through the following procedure, the situation can be avoided.

• | Modify the version of Java Plug-in of Web browser.
• | Use Internet Explorer.
• | Disable the check box. [Java control panel] - [Advanced] tab "Enable the next-generation Java Plug-in"

[About using the AlertViewer]

In some environments, a pop-up window must be allowed on a browser to use the AlertViewer.
If the pop-up window is not allowed, the AlertViewer may not work properly.

[About [back] button of the browser]

NEC ESMPRO Manager cannot be operated using [back] button. The screen contents cannot be displayed correctly on browsers.
Choose a necessary link or a button again in that case.

[About the automatic logout]

NEC ESMPRO Manager logs out automatically when you don't operate a screen for more than 30 minutes.
When you continue the operation, log in to NEC ESMPRO Manager again.