=============================================================================== N8103-161/168/172/173/174/NE3203-174/NE3703-001A RAID Controller Firmware Update Module (Offline) =============================================================================== Software name : N8103-161/168/172/173/174/NE3203-174/NE3703-001A RAID Controller Firmware Update Module Models : Express5800/T110e-M, T120e, R110e-1M, R120e-1E, R120e-1E R120e-1M, R120e-2E, R120e-2M E120e-M Express5800/A1020b Express5800/HR120b-1, HR120a-1 Software version : 3.230.115-3241 Type of software : RAID Controller Firmware =============================================================================== [ About the software ] N8103-161/168/172/173/174/NE3203-174/NE3703-001A RAID controller firmware update module (hereinafter referred to as "the software") is used for updating the firmware of the following RAID controllers. 1) N8103-161/168/172/173/174 2) NE3203-174/NE3703-001A [ Software versions that require the update ] The following RAID Controller firmware versions need to be updated: 3.230.75-2648 NOTE: If your RAID Controller firmware version is later than the above, the update is not required (the latest revisions already include the functions to be added by the software). This update fixes the following phenomena. <Modification made in 3.230.115-3241> 1)The trickle charge could not be performed in rare cases when you use a Battery Backup Unit(BBU). If the BBU becomes not to perform the trickle charge, capacitance becomes 0 mAh in about 10 months and then BBU charging starts automatically after that. The charge would finish in 3 hours and recover. The cache policy would change to the write thru mode for 2 hours during the process of the recovery. 2)The battery refresh may not be performed immediately when you operate to execute the battery refresh. In this case the battery refresh will be performed late. 3) There are cases that the system can not boot because the system retry repeatedly when a HDD return a certain error code persistently. [ How to confirm the RAID Controller firmware version ] <Using WebBIOS> 1) Power on the system. 2) When the following message appears, press the <Ctrl> and <H> keys. Press <Ctrl> <H> for WebBIOS 3) On the [Adapter Selection] screen, select the RAID Controller and click the [Start] button. 4) Select [Controller Properties] of the left-side menu. 5) The RAID Controller firmware version of your system will be displayed. <Using Universal RAID Utility (RAID Viewer)> 1) Start RAID Viewer. 2) Click the RAID Controller displayed on the Tree View. 3) Click [Properties] of the [File] menu. 4) In the [RAID Controller Properties] dialog box displayed, select the [General] tab and check the value for "Firmware Version". <Using Universal RAID Utility (raidcmd)> 1) Open a console window (Ex. command prompt). 2) Run the following command. # raidcmd property -tg=rc -c=C <ENTER> *note* The "C" indicates the RAID Controller number. 3) The RAID Controller firmware version of your system will be displayed. For more information on how to use WebBIOS and Universal RAID Utility, refer to "N8103-161/168/172/173/174 RAID Controller User's Guide" and "Universal RAID Utility User's Guide". ** NOTE ** * Incorrect update could result in the problems such as failure to boot the system. Read through the instructions in this document carefully for performing the update to prevent erroneous operation. When the system malfunctions or the power is disconnected during the update due to unexpected accidents such as power failure, lightning strike, power interruption and noise, it may result in damage to the device and system malfunction in the worst case. Please note that in such cases, repair may be required at your cost. * System event messages described below may register on the OS event log and syslog when you use this RAID contoroller (regardless of the firmware version). The message indicates that an receiver error was detected on the phisical layer and it was corrected automatically. You can ignore this messages. - Windows system event log: Log Name: System Source : Microsoft-Windows-WHEA-Logger Event ID : 17 Level : Warning - Linux syslog pcieport 0000:00:03.0: AER: Corrected error received: id=2000 pci 0000:20:00.0: PCIe Bus Error: severity=Corrected, type=Physical Layer, id=2000(Receiver ID), pci 0000:20:00.0: device [1000:005b] error status/mask=00002001/00002000 pci 0000:20:00.0: [ 0] Receiver Error (First) Please read the following User License Agreement ("Agreement") carefully. If you do not agree to the terms and conditions of this Agreement, you shall not download the Software. Downloading the Software indicates your acceptance of the terms and conditions of the Agreement. ------------------------------------------------------------------------------- [User License Agreement] NEC Corporation ("NEC") grants you the right to use the software program ("Software") under the terms and conditions of this Agreement only in the country in which you acquired the Software. You shall agree to all provisions of this Agreement and assume responsibility for selection, installation, use and effect of the Software purchased for your desired effect. The Software uses the software ("GPL Module") granted by GNU General Public License("GPL") or GNU Lesser General Public License("LGPL"). This Agreement does not cover GPL Module. The Software includes the following GPL Module. <GPL Module> COMMAND.COM KERNEL.SYS FIND.COM HIMEM.EXE XCOPY.EXE SRDISK.EXE SRDXMS.SYS syslinux You can distribute or change the module based on the conditions of GPL or any later Version, stipulated by Free Software Foundation. The module is supposed to be useful, however, NEC does not guarantee it. In addition, NEC does not release any copyright of GPL Module, designed by NEC. == notice == The Free Software Foundation (FSF) is a non-profit corporation to support the spread of the free software. You need to refer to The Free Software Foundation ( https://www.fsf.org/ )for details of GNU General Public License Version 2 and GNU Lesser General Public License. You shall agree that NEC does not answer to any questions regarding the GPL Module. By using the Software including GPL Module, you will be bounded by the terms stipulated in GPL and LGPL. This Agreement is applicable to the Software excluding GPL Module aforesaid. 1. Terms 1.1 This Agreement shall come into force on the date of your receipt of the Software. 1.2 You may terminate the license granted hereunder by notifying us in writing at least one month prior to the desired termination date. 1.3 NEC may terminate the license granted you hereunder at any time if you fail to comply with any terms and conditions of this Agreement. 1.4 The license to the Software shall remain in force until the license is terminated on the date set forth hereunder. 1.5 Upon termination of the license, other rights granted you hereunder shall also be terminated. You must destroy or dispose of the Software, any copies of the Software and manual and other materials provided with the Software. 2. Copyright 2.1 The Software shall solely be used in the NEC Express5800 servers. 2.2 NEC grants you the right to use the Software only in the country in which you acquired the Software in accordance with the conditions of the preceding paragraph. 3. Copying, altering, and combining of the Software 3.1 You may only make one copy of the Software solely for a backup purpose, provided, however, that the copy of the Software is loaded into permanent memory of the system. You may store the Software solely to prevent damages or loss of the memory media. 3.2 You shall place the copyright notice and other legends on each copy of the Software. 3.3 You may not use, copy, alter, combine, publish, reproduce the Software over the Internet, or otherwise dispose of the Software except as provided in this Agreement. 3.4 You may not copy, publish the manual or other related documentation provided with the Software, or reproduce such manual and documentation over the Internet. 3.5 No intangible property right to the Software shall be transferred to you. 4. Transfer 4.1 You may assign your rights granted hereunder to a third party only if all conditions below are satisfied: a. You shall assign and shall not retain this Agreement, the Software, all copies of the Software, or the manual or other related documentation provided with the Software. b. The transferee agrees to this Agreement. 4.2 You shall not sublicense, assign, transfer, or otherwise dispose of the Software or the right of use to any third party except as provided herein. 5. Reverse compile You may not reverse engineer, decompile, or otherwise disassemble the Software. 6. Limitation of warranties 6.1 The Software is provided "as is" without warranty of any kind. In no event shall NEC be liable with respect to any claim by you on account of or arising out of the use of the Software. 6.2 Notwithstanding the provisions of the preceding paragraph, in case NEC makes any bug-fix version to the Software, NEC will, at its expense, furnish you with such bug-fix version, update version, or information in relation to such bug-fix or update version both in the source code form and object code form, and such bug-fix version or update version shall be considered as the licensed Software. 7. No liability In no event shall NEC be liable for any indirect or consequential damages or loss of profit or damages based on any third party claim, even if NEC has been advised of the possibility of such damages. 8. Others You must agree that any disputes concerning this Agreement will be settled at the Tokyo district court as the exclusively appointed court. =============================================================================== [ How to update the RAID Controller firmware ] Perform the following steps to extract the Software and update your RAID Controller firmware. - How to extract: 1) Download the update module to a desired folder. 2) Extract the downloaded module to a desired folder. 3) The software (R3241NWEBC1.ISO) and its installation procedures (readme_en.txt) will be extracted to that specified folder. - How to update: 1) Create the update CD using the ISO image. 2) Perform the steps of the readme file (readme_en.txt). ------------------------------------------------------------------------------- [ Trademarks and Copyright ] * c 2014 Avago Technologies * EXPRESSSCOPE is a registered trademark of NEC Corporation. * All other product, brand, or trade names used in this publication are the trademarks or registered trademarks of their respective trademark owners. ------------------------------------------------------------------------------- Copyright NEC Corporation 2014 |