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Microsoft Windows Server 2008 R2 for Express5800 series Support Information

About Windows Server 2008 R2 and Windows 7 Service Pack 1

Date released: February 8, 2011
Last updated: August 10, 2011

To install the SP1, see the information below and test the SP1 thoroughly before the installation to ensure that there is no impact on your system.

Overview of SP1
Support status of NEC products
How to install SP1
Installation with Windows Update
Related links

Overview of SP1

The SP1 includes security updates and hotfixes provided after the release of the Windows Server 2008 R2 and Windows 7. In addition, the Windows Server 2008 R2 SP1 has two new features for virtualization.

Dynamic Memory	A feature to dynamically allocate memory to virtual machines running on the Hyper-V, which provides efficient use of your system resources.
RemoteFX	A feature to improve high-precision graphics using DirectX and the drawing speed of Aero, etc. in the remote desktop environment to achieve the usability closer to that in the normal desktop environment. Various USB devices such as Web cameras and scanners have become available to use on the remote desktop terminal. To use this feature, a RemoteFX supported model is required. For RemoteFX, see NEC RemoteFX virtual desktop solution (Windows Server 2008 R2 Service Pack 1).

Dynamic Memory

A feature to dynamically allocate memory to virtual machines running on the Hyper-V, which provides efficient use of your system resources.

RemoteFX

A feature to improve high-precision graphics using DirectX and the drawing speed of Aero, etc. in the remote desktop environment to achieve the usability closer to that in the normal desktop environment. Various USB devices such as Web cameras and scanners have become available to use on the remote desktop terminal. To use this feature, a RemoteFX supported model is required. For RemoteFX, see

NEC RemoteFX virtual desktop solution (Windows Server 2008 R2 Service Pack 1).

Support status of NEC products

Hardware

see the link below for models which support the Windows Server 2008 R2 and Windows 7, and on which testing for the SP1 has been completed as of June 17, 2011.

SP1 tested models

How to install SP1

Requirements

Check the following before installing the SP1.

Before installing the SP1, ensure that the Windows Server 2008 R2 or Windows 7 is already installed on your computer.
If you have previously installed any pre-release version of SP1, uninstall it before installing the SP1.

Installation Guides

To install the SP1 in the Windows Server 2008 R2 or Windows 7 environment, see the following guides.

Windows Server 2008 R2 Service Pack 1 About Installation (Updated on August 10, 2011)
Windows 7 Service Pack 1 About Installation (Updated on August 10, 2011)

Precautions and restrictions on the installation

Checking the contents of the updates and installing the following updates according to your environment before installing the SP1 is recommended.

Applicable conditions

	SP1 media provided by Microsoft	SP1 obtained from Download Center	SP1 installation by Windows Update	OS media with SP1
Windows Server 2008 R2	(1) KB2487426 (3) KB2533552 (4) KB2534366	(1) KB2487426 (3) KB2533552 (4) KB2534366	(3) KB2533552 (4) KB2534366	No installation required
Windows 7 x64	(1) KB2487426 (3) KB2533552 (4) KB2534366	(1) KB2487426 (3) KB2533552 (4) KB2534366	(3) KB2533552 (4) KB2534366	No installation required
Windows 7 x86	(2) KB2502285 (3) KB2533552 (4) KB2534366	(2) KB2502285 (3) KB2533552 (4) KB2534366	(3) KB2533552 (4) KB2534366	(2) KB2502285 after installing the OS

Details on updates

(1)

KB2487426 (Microsoft)

Phenomenon	An application error may occur in x86-based applications or services when you install the SP1.
Affected OS	Windows Server 2008 R2, Windows 7 x64

(2)

KB2502285(Microsoft)

Phenomenon	A "0x0000007F" Stop error message may appear after you install the SP1 in the environment where an anti-virus program is installed.
Affected OS	Windows 7 x86

(3)

KB2533552(Microsoft)

Phenomenon	After the SP1 is installed, your computer may freeze or restart to a black screen with a "0xC0000034" error message appeared.
Affected OS	Windows Server 2008 R2, Windows 7 x64, Windows 7 x86

(4)

KB2534366(Microsoft)

Phenomenon	While installing the SP1 on a computer that has more than 10 language packs installed, the computer stops responding at a black screen. Additionally, a "0xC000009A" error message appears.
Affected OS	Windows Server 2008 R2, Windows 7 x64, Windows 7 x86

To install the SP1 in the Hyper-V environment, see the precautions and restrictions on the following Web site in advance.
- About Hyper-V 2.0 support for NEC Express5800 series -> Considerations for installing Service Pack 1
The occurrence of a "0x0000007E" Stop error has been verified when a large amount of data exceeding the optical disk medium capacity is written to the disk medium in the environment with SP1 installed.

To use the Universal RAID Utility in the environment with SP1 installed, use the SP1 supported version.

When NEC ESMPRO Manager monitors virtual machines for which dynamic memory management is performed by using the Dynamic Memory feature of the Windows Server 2008 R2 Hyper-V, the following items, which should be displayed in the Memory screen of the Data Viewer, may not be displayed correctly. To check the information on the current physical memory, collapse the tree on the left side of the Data Viewer, and then, display the Memory screen again.
- Physical Memory Capacity
- Physical Memory Available
- Physical Memory Currently Used
- Physical Memory Percent Used
It has been reported that a memory dump file generated due to a Stop error fails to be analyzed properly in the environment with SP1 installed (except the memory dump file generated by pressing the dump switch).
To use models released in and after June 2011, install the update below after completing the SP1 installation.
Please contact the sales agent for more!
- KB2528507 (Microsoft)

Installation with Windows Update

The SP1 can be installed with Windows Update.
To install the SP1 with Windows Update, set up Windows Update according to your operating situation.
As for Windows Service Pack Blocker Tool Kit that prevents automatic installation of Service Pack updates through Windows Update, the valid period has expired as of February 22, 2012.

[Reference]
- Deployment Guide for Windows Server 2008 R2 with SP1 and Windows 7 with SP1 (Microsoft)
- Learn how to install Windows 7 Service Pack 1 (SP1) (Microsoft)
- Windows Service Pack Blocker Tool Kit (Microsoft)

SP1 tested models

Testing for the SP1 has been completed on the models shown below and the models newly released in and after May 2012.
Some of those models may not be available in your country. Please contact your sales representative.

NEC Express5800/100 series

Category	Windows Server 2008 R2 SP1
Category	Standard	Enterprise	Datacenter	Foundation
Standard Rack Server Standard Tower Server	R140b-4, R120a-1, R120a-2, R120b-1, R120b-2, T120a-E, T120a-M, T120b-E, T120b-M, R110b-1, R110c-1, R110d-1E, T110b, T110c	R140b-4, R120a-1, R120a-2, R120b-1, R120b-2, T120a-E, T120a-M, T120b-E, T120b-M, R110d-1E	-	-
Affordable Entry Level Model(G model)	GT120a, GT120b, GT110a, GT110a-S, GT110b, GT110b-S, GT110d, GT110d-S, 110Ge, 110Ge-S	GT120a, GT120b, GT110d, GT110d-S	-	GT110b, GT110b-S
Office Rack Server	-	-	-	-
Blade Server (SIGMABLADE)	B120a, B120a-d, B120b, B120b-d, B120b-h, B120b-LW	B120a, B120a-d, B120b, B120b-d, B120b-h, B120b-LW	-	-
Energy Saving Server for Data Center (ECO CENTER)/ (i model) Energy Saving Server for Data Center (ECO CENTER)	E120b-1, E120b-M, iR120a-1E, E110b-1, E110c-1, E110d-1	E120b-M, E120b-1, iR120a-1E, E110d-1	-	-
Scalable Enterprise Servers (*1)	-	(A1040), (A1160), A1080a-S, A1080a-D, A1080a-E	(A1040), (A1160), A1080a-S, A1080a-D, A1080a-E	-
ft Server (*2)	-	R320a-E4, R320a-M4, R320b-M4	-	-

(*1) The models in parentheses are planned to support the SP1, however, the schedule is not fixed. Do not install the SP1 until it is supported. The information including the SP1 installation procedures will be released separately.
(*2) To install the SP1, install the latest version of ft Server Control Software (7.0.1971 or later).

NEC Express5800/50 series

Category	Windows 7 Professional SP1
Category	32bit	64bit
1Way	51Mb, 51Lf, 51Lg 53Xg, Y53Xg 53La (), 53Xe, 53Xf () 54Xf, 54Xg (), 54Cc, 54Cd () 51Ma, 51Da-22W	51Mb, 51Lf, 51Lg 53Xg, Y53Xg 53La (), 53Xe, 53Xf () 54Xf, 54Xg (), 54Cc, 54Cd ()
2Way	56Xe, 56Xf	56Xe, 56Xf

(*)To install the SP1 on 53Xf, 54Xg, 53La and 54Cd, install the latest version of BIOS (1.0.0024 or later).

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